English -Order, Delivery, Trading terms

How to order?

We only ship within EU!

First you choose on the different sites, which plants you want to buy and do following:

On the e-mail to cntrendplants@gmail.com you write:

  • Your name.
  • Adress.
  • Your e-mail
  • Phone number
  • Plants you want to buy.

You send the e-mail and will then receive an order confirmation with what we can deliver, costs and how to pay.

Delivery.

We deliver with GLS.

It takes normally 2 days in order handling and approximately 5 working days in transport = 7 working days. You receive a track & trace number.

We ship only barerooted plants.

Attached plant pass.

The transport cost with GLS to all EU countries are following:

  • 0-1 kg = 25 euro
  • 1-5 kg = 30 euro
  • More than 5 kg will be informed to you.

Trading terms.

You have according to Danish law always 14 days to regret your purchase after the plants arrived.

If the plants are returned you must pay for the transport cost and we pay you the plant value back depend of the quality of the returned after arrival.

We always pack the plants carefully, but are there anything quality wise you will complain about, you can do this the first 14 days after arrival. Just inform us. If you will return the plants you have 14 days after arrival and we return the costs of the plants (not transport) after our evaluation.

The two years right to claim are not valid for plants.

Dansk – Bestilling, betaling og forsendelse af planter

Bestilling:

Når du har besluttet dig for, hvilke planter du ønsker at bestille, sender du en mail til: cntrendplants@gmail.com 

Skriv følgende i denne mail:

  • Plantenavn incl. størrelse og antal
  • Dit navn
  • Din adresse
  • Dit tlf.nr. (Track & Trace)
  • Din E-mail adresse

Jeg sender herefter en ordrebekræftelse på de planter jeg kan levere. Af denne fremgår også, det beløb du skal betale for dine planter incl. forsendelse.  

Betaling: 

Du betaler via MobilePay . Beløbet fremgår af ordrebekræftelsen.

  • MobilePay:   26 25 68 40

OBS!! Forsendelse til andre EU lande betales via bankoverførsel, som angives ved ordrebekræftelsen.

Klik her hvis du vil vide mere

Forsendelse:

OBS!! Alle planter sendes barrodet, det vil sige uden jord og potte.

Alle planter tjekkes inden pakning for utøj, men da uldlus og spindemider er luftbårne, kan det ikke garanteres, at de senere dukker op.

Der vedlægges et plantepas på alle leverede planter i ordren.

Vi afsender pakker fra mandag til torsdag. Vi sender direkte til din adresse med PostNord, alternativt til en Pakkeshop hvis du ønsker det.

Pakning og forsendelsesomkostninger til Danmark:

  • op til 2 kg: 75 kr
  • 2 – 5 kg: 95 kr
  • over 5 kg: specificeres særskilt